1. What is your policy regarding customer privacy?
Your privacy is important to us. To better protect your privacy, we provide
this notice explaining our online information practices and the choices you
can make about the way your information is collected and used. This notice
applies to all information collected or submitted on the Creative Consortium
personal information we collect are email addresses for non e-commerce transactions.
For e-commerce transactions, we collect information such as name, address, telephone
number, and payment information such as credit card number and expiration date or other
account numbers to allow you to make purchases from our company on-line.
We use return email
addresses to answer the email we receive. Such addresses are not used for any other purpose
and are not shared. As for e-commerce information, it not used for any other purpose other
than to verify payment for products or services from our company on-line.
We never use or
share the personally identifiable information provided to us online in ways unrelated
to the ones described above.
unauthorized access, maintain data accuracy, and ensure the correct use of information,
we have put into place appropriate physical, electronic, and managerial procedures to
safeguard and secure the information we collect online.
privacy of the very young is especially important. For that reason, we never collect
or maintain information at our website from those we actually know are under the age
of 13, and no part of our website is structured to attract anyone under 13 to provide
information to us.
You can correct
factual errors in your personally identifiable information by sending us a request
detailing the error(s). To protect your privacy and security, we will also take
reasonable steps to verify your identity before granting access or making corrections.
We use browser-side cookies only temporarily to facilitate order handling but store no
information on your machine.
3. What is the average time from the placement of my order to the
delivery of an order?
Our orders are delivered electronically via email as soon as your order is placed.
4. What are your payment terms for TradeBanner registration and
TradeBanner advertising purchases?
Payment in full by VISA or MasterCard.
5. Are there any charges related to ordering electronically?
No. No additional fees are charged when placing an order electronically.
6. If I have a question or complaint, where can I mail it?
Abel Associates, Inc.
P.O. Box 569
Burlington, KY 41005
7. Is there a phone number where I can reach an employee?
For customer service and other information contact us at (859) 586-7939, Monday through
Friday, 9am to 5pm EST. Any calls placed outside those hours will be transferred to our
voice mail system and will be returned the next business day. Calls during this period
reaching a busy signal will be routed to a voice mail system checked multiple times daily.
We also are available 7 days a week via e-mail at firstname.lastname@example.org, and try
to return email within the 2nd business day.